Schedule An Appointment

We are offering follow-up visits, as well as early autism evaluations, all through the convenience of telehealth! Please scroll down for answers to Telehealth FAQs so you may get the most from your visit.

Cancellation Policy: We understand life happens! Please be sure to cancel or reschedule 3 business days prior to your appointment to allow another child to be seen, as well as avoid being charged for your visit.

Answers to Telemedicine FAQs:

Do I need any special equipment in order to have a telemedicine visit?
Telemedicine requires a smartphone or a computer with camera + microphone and internet connection. When you schedule an appointment, you will be provided a link to my virtual waiting room.  At the time of your scheduled appointment, you may click on the link to enter the waiting room and begin your telemedicine session. You will not be required to download any software. 

Do I need to move to a special place in my house, or do anything differently for the telemedicine visit?
Telemedicine is a great opportunity for me to observe your child’s behavior in his/her natural environment. Ideally, the visit can take place in a location in your home where you can prop your device (phone or computer) so that your hands are free to engage with your child during the visit, and Dr. Frazier is able to observe your child in free play. There is no need to set up a special place in your house, or clean up! Having siblings popping in and out, eating lunch, or even playing with the child being evaluated, is to be expected and will only add to the evaluation.

How do I prepare my child for the telemedicine visit?
We have created a Sample Dialogue to Child for both New and Follow-up patients, which you may find beneficial.  

What should I expect during the telemedicine visit?
Telemedicine evaluations are tailored to address the specific concerns you have outlined on your intake paperwork and “reason for visit” section on the online scheduling platform. Depending on the age of your child, as well as your reason for visit, Dr. Frazier may observe your child in free play, ask that you engage and play with your child in a specific way during parts of the visit, and/or speak directly with your child. She will outline the format for your individual visit at the beginning of your session.

Are telemedicine visits covered by my health insurance?
The new laws in Virginia show that most commercial health insurance plans are now covering telemedicine visits. However, please remember that your health insurance is a contract between you and your insurance provider. It is your responsibility to know and understand your benefits. A great deal of information can be found by logging on to your health insurance’s website.

Are telemedicine visits going to give us the help and answers we need?
I have used telemedicine in the past, and have little reservation that telemedicine is an adequate platform for many developmental and behavioral visits. In fact, once we all become comfortable with the virtual aspect of this model, I anticipate it will allow for more accurate diagnoses, as valuable information is gained from behavioral observation in the natural, home environment.